Getting started
WelcomeWhat MojoTxt does for churches and nonprofits, and what to set up first to start reaching your people by text.
Carrier RegistrationWhy every number must be registered before it can send, what to prepare, how to fill in the form, and what each status means.Tools
ToolsWhat each MojoTxt tool does, how keywords work, and the words people can always text to your number.
Subscription ListsCreate a list, let people join by keyword or web page, send a welcome, ask for names, import contacts and manage members.
ConversationsRead and answer the texts people send you, attach files, get suggested replies, and set up alerts for new messages.
DonationsAccept gifts by text and on a secure giving page, set up funds and repeating gifts, and see and export your donation records.
Auto-RespondersSend an instant reply with information or a link whenever someone texts a keyword, and see who got it and who clicked.
Daily ProgramsSend a daily devotional, Bible reading plan or series, with a reading page, scripture and journal prompts for each day.
Live PollsRun a live poll by text, from setting it up and testing it to showing the results on screen at your event.Sending
SendingHow Messages and Automations differ, and which one to use for a one-time text, a repeating text or a welcome series.MessagesWrite a text to your lists, donors, voters or chosen people, then send it now, schedule it, or repeat it, and see how it did.
AutomationsSend a text on its own to each new person on a list, like a welcome series, at a set time after they join or on a day of the week.People
PeopleFind anyone who has texted your number, see their profile, tag them, message a group, export a list, block a number, or restore subscribers.
Message LogSee every text sent from or to your number, filter by person, list or status, and learn what each delivery result means in plain words.Your number
Phone Number SettingsSet your number's name, call forwarding, help reply, automatic unsubscribes, conversation alerts and the contact card people save.
BrandingAdd your logo and colors to the mobile web pages people see, such as giving, daily programs and their settings page.
Your Phone NumbersAdd, rename or replace a MojoTxt number, choose toll-free, link an alternate, release a number, and restore a released number's data.Your account
User SettingsChange your own name, login email, mobile number and password, and see the settings page people on your lists use.Users and AccessInvite people to your account, and choose which numbers, tools and settings each of them can use.
Account & BillingYour organization's details, plans, invoices, payment method, adding numbers, and what happens when a payment fails.
Payment ServicesConnect Stripe, Nelnet Payment Services or BluePay so the gifts people give by text reach your organization's own account.
Integrations and APIConnect MojoTxt to Zapier, Church Community Builder and the ESV Bible API, and create API keys for your own tools.
Cancel or ReactivateClose your MojoTxt account, see what happens to your numbers and data, and bring a closed or suspended account back.
More InformationWhere to find support articles, how to contact the MojoTxt team, and how to suggest an improvement.How do I…
Sending messages
Schedule a MessageSet a message to send later or on a repeating schedule, then change or cancel it before it goes out.Text One Person or a Small GroupSend a text from your computer or phone browser to one person or a handful of people, without using a whole list.Send a PictureAttach a picture or file to a text, see which files work, what it costs, and what to do if it doesn't arrive.Send a PollAsk a question, let people vote by text, and show the results live on a screen at your event.Send EmojiAdd emoji and special or international characters to a text, and see why they change how much fits in a message.See Replies and Get NotifiedFind the replies people send to your texts, get an email or text when one arrives, and bring back archived conversations.Lists and sign-ups
Create a Subscription ListMake a list with its own keyword, then let people join by text or on the web, or add the people who have already said yes.Let People Sign Up on the WebCopy a list's sign-up link for your website, social media or email, and see what happens when someone uses it.Import a Spreadsheet of PeopleAdd many people at once from a spreadsheet, put them on a list, and see who was skipped.Export Your People to a SpreadsheetDownload everyone on your number, or just one list, as a CSV file you can open in Excel or Numbers.Collect Names From SubscribersGet names and contact details from people who join a list, by asking them by text or sending a link to their settings page.Turn Off a List's Welcome MessageWhy a list's welcome message can't be turned off, what you can change about it, and which people don't get one.Let People Manage Their Own SettingsThe My Account page lets people who text your number update their details, subscriptions and gifts, with no login needed.Auto-responders and programs
Create an Auto-ResponderSet up a keyword that sends an instant reply, with details about an event, a link to a form, or almost anything else.Change an Auto-Responder's SettingsChange an auto-responder's keyword, reply or link, set an expiration date, or limit the reply to once per person.See Who Followed an Auto-Responder LinkFind out who texted an auto-responder's keyword, whether the reply was delivered, and who tapped your link.Collect Form InformationSend people to a web form, such as a visitor card, by replying to a keyword with a link you can track.Put ESV Verses in a Daily ProgramConnect the ESV Bible API so the full passage appears right on your daily program's reading page.Donations
Accept Donations by TextConnect a payment service, create a fund with a keyword, and see what your donors do when they text to give.Accept Repeating DonationsLet donors give weekly, every two weeks or monthly, see the texts they get, and change or stop a repeating gift.Choose a Payment ServiceCompare Stripe, Nelnet Payment Services and BluePay, connect one to accept donations, turn off test mode, and change services.Delivery problems
Why a Message Did Not Reach SomeoneFind out why one person, or several people, didn't get your text, and what you can do about it.Fix Delivery to One PersonWhen one person isn't getting your texts, run a short test from their phone and send the results to support to get it fixed.Fix Carrier BlockingIf many of your texts aren't getting through, find out why the phone companies may be filtering them and what to change.Opting Back In After STOPHow someone who texted STOP gets back on your lists, and what your church can and can't do for them.Credits and pricing
Credits and Message LengthHow many credits a text uses, what changes the count, where to see the estimate before you send, and how to get more credits.Get More CreditsMove to a larger plan or upgrade from your trial when you need more message credits, and see what happens if you go over.What MojoTxt CostsHow monthly plans and message credits work, what happens if you go over, and what extra numbers, call forwarding and registration cost.Numbers and registration
Register Your Number With the CarriersFinish the one-time registration every number needs before it can send, check your status, and see how long it takes and what it costs.Switch to a Toll-Free NumberMove from a local texting number to a toll-free one, plan around verification, and keep your old number as a free alternate.Port a Number to MojoTxtMove a local landline or toll-free number you already have to your MojoTxt account through a support request.Can I Use a Short Code?Why MojoTxt uses local and toll-free numbers instead of short codes, and how to send promotions or text larger groups.Write a Helpful HELP MessageChange the reply people get when they text HELP, see what MojoTxt adds to it, and get ideas for what to say.Account and support
Add Another Person to Your AccountGive someone their own login, limit what they can see, and hand your account over when an administrator changes.Limit What a User Can SeeChoose what each login can use, so a volunteer can text one list without seeing donations or the rest of your account.Change the Card on FileUpdate the card used for your monthly MojoTxt bill, and fix a declined payment before your account is affected.Cancel Your Account and Get a RefundClose your MojoTxt account, see how your refund is worked out, and what happens to your phone numbers and data.Contact SupportHow to reach the MojoTxt support team, how soon we answer, and why we don't offer phone support.Connecting other software
Connect ZapierLink MojoTxt to thousands of other apps with Zapier, to record new gifts, add people to a list, or send a message.Connect Church Community BuilderLink MojoTxt to Church Community Builder (CCB) to export donations, share contact information and link profiles.Use the Developer APIConnect your own website or application to your MojoTxt account with an API key and the developer documentation.